FrontLineSupport

North Texas Libraries on the Go

Do you have questions about your library's new OverDrive website? Learn more about what's new here.

Please complete the form below so we can improve your download experience:
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Name:

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Information about the issue...

Which category best describes the issue?

Describe the issue including steps taken to produce the problem:

What format were you using?

What title?

If there was an error, what did it say?

(Copy / paste if possible)

Information about your setup...

My operating system:

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My application:

My portable device:

Device model:

Please verify all information before submitting this form.

If you need to add a screen capture of any error message you are receiving or of information that could assist in resolving your request, please reply to the confirmation email after the form is submitted to send any attachments.

Before clicking “Submit” please add @overdrive.com to your Safe Senders List or Trusted Senders List to ensure delivery of all emails related to your support request.